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Help Center

Frequently Asked Questions

Got questions? We’ve got answers. Find everything you need to know about purchasing, downloading, and using our digital planners.

General Questions

You are purchasing a digital file (usually a PDF document or a ZIP archive containing multiple PDFs). No physical item will be shipped to your address. Once your payment is complete, you will receive instant access to download the file to your computer, tablet, or smartphone.

After checkout, you will be redirected to a success page with instant download links. Even if you miss that page, don't worry—if you created an account, you can log in to your dashboard at any time to re-download your files.

Printing & Usage

Most of our planners are designed for standard US Letter size (8.5 x 11 inches) and A4 size. Please check the product description carefully before printing. If you are printing on A4 paper and the design is US Letter, simply select "Fit to Page" or "Scale to Fit" in your printer settings.

Absolutely! For the best results, we recommend:

  • Set your printer to "Actual Size" or "100% Scale" (do not use "Shrink to Fit").
  • Select "High Quality" or "Best" in your printer settings.
  • If printing double-sided, choose "Flip on Short Edge" (for portrait planners).
  • Use standard 32lb or 24lb paper for everyday writing, or 65lb cardstock for covers/dividers.

Our planners are licensed for personal use only. You may print as many copies as you need for your own household. However, sharing, emailing, or distributing the digital files themselves (PDFs/ZIPs) to others is strictly prohibited and violates our copyright terms. If your friends love our designs, please point them to our website!

Payments & Orders

If your account is based in India, our system will display prices in Indian Rupees (₹) to make shopping easier for you. For the rest of the world, prices are displayed in US Dollars ($). You can also manually update your country in your account settings.

We accept a wide variety of payment methods depending on your region, including Credit/Debit Cards (Visa, Mastercard, Amex), UPI (for Indian users), Net Banking, and popular digital wallets. All transactions are processed securely through Razorpay or Stripe. We never see or store your card details.

Due to the digital nature of our products, all sales are generally final once the file has been downloaded. However, we do make exceptions for technical issues (like corrupted files or accidental double-purchases). Please read our full Refund Policy or contact support if you are experiencing an issue.

Technical Issues

iPhones and some Android phones sometimes struggle to open ZIP files natively. We recommend downloading the file to a computer first to extract it. If you must use a phone, download a free file manager app from the App Store/Play Store (like "iZip" or "WinZip") to extract the files before opening them in your PDF reader.

Still Need Help?

Couldn't find the answer you were looking for? Our support team is ready to assist you.

Contact Support

Printing Tip

Always do a test print of one page first! This saves paper and ink if you need to adjust your margins or scale settings.