Privacy Policy

When you visit MindGrio, create an account, or purchase a planner, we collect certain information to provide you with the best possible experience. This information falls into two categories:

A Information You Provide Directly

• Account Details: Your name, email address, and country (which helps us display the correct currency for you).
• Payment Information: When you buy a planner, you enter your billing details. Please note: We do not store your credit card numbers, debit card numbers, or bank account details on our servers. All financial transactions are handled securely by our trusted third-party payment processors.
• Communication Data: If you contact our customer support team, we will collect the information you provide in those emails or messages.

B Information Collected Automatically

• Device & Usage Data: We automatically gather certain details when you browse our site, such as your IP address, browser type, operating system, and the pages you visit.
• Cookies & Tracking: We use cookies and similar technologies to track how you interact with our site.

We never sell your personal data to third parties. We only use the information we collect for legitimate, specific purposes:

To run MindGrio smoothly, we rely on a few highly trusted, secure third-party services:

• Payment Gateways: We use industry-standard providers (e.g., Razorpay, Stripe, PayPal) bound by global security standards (PCI-DSS) to protect your financial data.
• Analytics Tools: We may use tools like Google Analytics to understand website traffic. These tools collect anonymous data and do not personally identify you.
• Email Services: We use secure email providers to deliver your receipts and download links reliably.

Cookies are tiny pieces of data stored on your device that help your browser remember things. We use them for the following reasons:

Managing Cookies: You can control or delete cookies through your browser settings. Please note that disabling essential cookies may break some features of the MindGrio website.

We take your security very seriously. We implement industry-standard security measures—including secure servers, SSL/TLS encryption, and regular security reviews—to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

You are in control of your data. Depending on your location, you have the right to:

MindGrio’s services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it immediately.

Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal bases:

• Performance of a contract: To deliver your purchases and provide account features.
• Legitimate interests: To improve our services, analyze site traffic, and prevent fraud.
• Consent: For marketing emails, only if you explicitly opt-in.
• Legal obligations: To comply with tax and accounting requirements.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

International Data Transfers

Your information may be transferred to and processed in countries outside your own (including India and the United States) where our servers, payment processors, or service providers are located. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data during these transfers.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Request disclosure of the personal data we have collected about you in the past 12 months.
• Request deletion of your personal information.

Do Not Track Signals

Our website does not currently respond to “Do Not Track” (DNT) signals from browsers. However, we honor the spirit of DNT through the opt-out options provided in this policy (such as disabling cookies or opting out of analytics).

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make significant changes, we will notify you by posting the new policy on this page and updating the "Last Updated" date at the top.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, we are always here to help.